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SUPPORT RESOURCES

FREQUENTLY ASKED QUESTIONS

You have questions? We have answers. With over 60 years of experience manufacturing fine engineered hardwood floors, we have encountered just about every question out there! Here are a few of our most commonly asked questions and their answers.

ECO-FRIENDLY FLOORING

Since 1956, the makers of The Garrison Collection have taken pride in being a family business that cares about the health of your family and the natural resources we utilize. Today, the brand is known across North America for dazzling, modern, handcrafted floors that are low-emitting, long-lasting and sustainably sourced. Every tree is carefully selected from rapidly renewable sources and is responsibly manufactured. We use only environmentally friendly components, from our adhesives to our finishes, many of which are ZERO VOC!

INSTALLATION

Whether hardwood, vinyl, or laminate, proper installation is imperative to the longevity in both appearance and performance of your new Garrison Collection flooring. Download detailed installation procedures and tips for each Garrison Collection line here.

CARE & MAINTENANCE

Preserve your investment in high quality Garrison Collection hardwood, laminate or vinyl flooring for years to come. Download detailed care and maintenance tips for each Garrison Collection line here.

WARRANTIES

From traditional engineered hardwood to it’s modern vinyl counterpart, rest easy choosing the Garrison Collection with the full confidence of our industry leading warranties. Download full warranties for each Garrison Collection line here.

SPECIFICATION SHEETS

Specific flooring details, exact dimensions, molding options, installation guidance, and maintenance suggestions in one central place. Download spec sheets for each Garrison Collection line here.

INTERNET SALES POLICY

To protect our customers,installers and the integrity of our brand, The Garrison Collection enforces a limited warranty addendum regarding internet sales within specific areas. View applicable location and click on state/province specific pages for further details.